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How I Got Kicked Out of Y Combinator and Then Raised $1.5m for My Startup

In 2008, I founded Storenvy, a social e-commerce platform that gives people free and easy online stores that look great. The unique thing about it is that it's all built around community, and we combine all the stuff from the stores into one big social shopping marketplace for everything. Think of it as "Tumblr for e-commerce". (We're hiring!)

In 2010, I got accepted and kicked out of Y Combinator, lost my cofounders, and raised $1.5M from A-list investors. This is my story. *Law & Order sound effect*

The Out-of-Towner

In the Spring of last year, I started to think seriously about raising money for my startup. I'm a Ruby on Rails hacker and product guy, and at the time, I didn't know much about venture capital. Storenvy is my first startup, and I lived outside of Silicon Valley in Kansas City, MO. But since we had a good product, some great early traction, and a few connections, I headed out to the Valley to pitch some big fancy VCs that I met through AngelList.

The meetings went well -- all positive feedback and "let's talk again next week", but no commitments. One of the few people I knew in the city at the time invited me to a breakfast while I was in town. It was with 4 other startup founders, a few of which were Y Combinator alums. I hadn't really considered an incubator like YC because we already had a product, customers, revenue, and whatnot and I thought I really just needed cash to hire a bunch of people. But one of the guys at breakfast really liked what we were doing and wrote an intro email to Harj, one of the partners at YC. It was mid-May so the application deadline for the Summer 2010 session had already passed. But Harj and I had coffee the next day, and he liked what he saw so he invited me to come interview for late acceptance.

A week later, I flew back into SF for just enough time to drop down to Paul Graham's house for an hour and drive right back to the airport. Hanging out with Paul and Harj in Paul's garden backyard was an experience. Paul asked hard questions and interrupted almost every answer I attempted to give, but he was also supportive of the vision and trajectory of where we wanted to go. Since he was the creator of what became Yahoo! Stores (Viaweb), it seemed like a space he had a personal affinity toward. "It's interesting, we've never funded a store builder before", he said. I stayed and chatted for nearly an hour which I found out is pretty rare since most YC interviews are barely more than 15 minutes. Then, on the way back to the airport, I got a call from Paul. He said, "Sooo, we like you guys. We'd like to fund you." I felt like a freaking gangster! I just got into Y Combinator -- one of the most elite honors for early stage companies in the world. And I'd done it without even having to fill out that terrifying application! Achievement: Unlocked!

I sent out a few celebratory tweets but mainly kept the news to myself. I'd been given the advice that you may want to save the announcement for a press release on a big news site. Either way, I was stoked and could barely keep it in! I'd been a total Silicon Valley outsider and was just given a ticket to become a total insider. The only problem: The summer session started in 7 days. Out of nowhere, I had to move to the Bay Area in 7 days!

It's important now for me to give you a little backstory. I started Storenvy with two other guys. The three of us built the site into its basic form while being a distributed team (Kansas City, San Diego, and Orlando). The other two guys were both smart, creative, and hardworking, but they weren't interested in the startup scene -- they hadn't even heard of Y Combinator until we were already accepted. They both had families, so I knew that moving to the Bay Area would be hard for them, although they were totally willing to do it. But that week, we had several long discussions, and two days before YC started, we determined that moving to SF and living the startup life wasn't their dream. Instead, they wanted to hang back and run just the t-shirt printing service that we'd started as a revenue source for Storenvy as its own company. See my interview on Mixergy about the t-shirt business. I spent the next 36 hours packing and figuring out how it would work to separate out the printing service from the online stores.

The Meltdown

So the day before YC started, I sent Paul and the gang an email letting them know that my team was changing. I didn't think it would be a huge problem. I (naively) thought that they'd just give me advice on how to navigate the new situation. But alas, Paul was not happy with the changes and told me it might put us in jeopardy of getting funded by them. My stomach sank! This seriously can't be happening! I was only doing what I thought was right for my startup! Still, a couple hours later, I boarded a plane with my wife, dog, and all the necessities for the summer stuffed into a suitcase and flew to SFO and hoped for the best. Seven days isn't nearly enough time to find a proper housing setup in SF, so we checked into an extended stay hotel where we would end up living for an entire month.

The next morning, Paul emailed and arranged a meeting with the entire YC team for us to discuss the future of Storenvy in YC. Since we didn't have a car, and I didn't have enough time to figure out something better, Janette and I took a $100 cab ride down to Mountain View. Walking into the YC office felt amazing. It felt a little bit like college for startups. I could just feel the energy and smarts oozing out of the place. Janette and I sat patiently waiting for Paul, Harj, Jessica, and the rest to finish their lunch before going in. I tried to fiddle with my phone, but really couldn't focus on anything. What were they going to say?? My nerves were through the roof.

I don't remember too many specifics of the meeting. I remember forcing myself to stay calm and trying to take the bad news with poise and maturity, but I felt like someone had died and I was trying to bring them back to life. I tried to convince Paul that I could rebuild the team and that the company still had all the same potential. His main objection was that it was just too much change and that they don't like single-founder startups. Jessica just kept sympathetically saying "The timing is just really bad." They were right, the timing was terrible, but it's what I had to work with. So I kept selling them on myself. I think at one point I even confidently proclaimed "I am Y Combinator. This company was created for guys like me." (Impressive, huh?)  And for a minute there, it looked like they may change their minds. They asked us to step out of the room while they discussed. A couple minutes later, they called us back in and said they weren't going to fund us but invited us to re-apply in the Winter. It felt like I'd just lost a patient on the operating table. I'm sure all the color had gone from my face. How do you get accepted to YC only to get kicked out on the day it starts?? I understood their decision, but I was devastated and completely freaked out.

I slumped back to the extended stay hotel that would be our home for a month and started firing off emails. I was hoping, PRAYING that someone in my network could tell me something to do to hopefully change Paul's mind. But one day turned into five and the situation didn't change. It was over.

Dammit.

Here I was in a city I didn’t know -- no team, no funding, living out of a hotel room with no clear trajectory for my life and my startup. To go from King of the World to this in a week. Well, it sucked. Hard.

This is where a lot of people would have given up. But I’m extremely stubborn. When I really want something, I don’t know how to give up. Now, I definitely took a breather for a few days. I even had thoughts like “Hmm... maybe I should go visit my mom for a few weeks.” (Hi, mom! Sorry I didn’t visit!) But that quickly wore off. I had a few months worth of cash, and I decided I wasn’t going to give up until I absolutely had to.

The Hustle

I knew that if I still stood any chance of taking this company to the level that I knew it could go, I needed to stay in the Bay Area, so we started looking for a place in the city. We moved into a temporary furnished apartment in July and I started networking like crazy. Breakfast, lunch, dinner, constantly hanging out with cool San Francisco peeps to begin creating a network for myself out here. I’ve always been a pretty outgoing guy with a great network online, but now the network was starting to shape up in person too, hitting events, conferences, happy hours, parties, etc. My wife really stepped up her game and started functioning as a cofounder (she’s awesome, you should follow her: @janette). We got more serious than ever about our online community and spent a lot more time investing in Facebook and Twitter marketing, blogging, and viral giveaways. But we did it in a much more personal way than a lot of companies go about it. Since there were only a couple of us, it only made sense. We put our actual faces out there and let our community get to know us. We’d do weekly giveaways and make a funny video to announce the winner. People loved that. Here’s a thread where I linked up a crazy animated GIF of myself doing ninja moves in an alley. Our people really connect with us just being ourselves. And when you’re that transparent and real with your users, it’s just way more fun.

So after a few months, YC Demo Day had come and gone, and we were still moving right along. I could see that the website was showing month-over-month growth, so I could tell it was a good time to get back out there for Fund Raising Round 2. I could write several blog posts on the tips and tricks I used when raising the round, but suffice to say, it came together relatively seamlessly. Read the TechCrunch article. I had the entire round committed in about 4 weeks and decided to more than double the size of the round so more people could participate! In total, I raised more than $1.5M from A-list investors like Spark Capital (Tumblr, Twitter), First Round Capital (Path, Get Satisfaction, Mint), KP (Twitter, Groupon, Google - met through AngelList), and CRV (Twitter, Blippy - met through AngelList) and a list of outstanding angel investors. I’m thrilled to be surrounded by such a great group.

People have asked me how I did it. I had studied the process for almost a year, and I’d learned everything about “what not to do” through my first set of pitches and the YC meltdown. I used all the friendships I’d developed over the past 6 months to get fantastic introductions to investors. But I honestly believe the factor that got me where I am is the fact I had already failed and wasn’t afraid to fail again. Resilience is a quality investors love. You might even say that getting kicked out of Y Combinator actually helped me close my round. It seemed like a huge selling point for many of the investors that I’d already survived the emotional lows of “The Trough of Sorrow” while still managing to grow the Storenvy user base.

I want to make it absolutely clear that I have the utmost respect for Paul, Harj, Jessica and everyone affiliated with Y Combinator. It's an amazing program that produces amazing companies. Paul made the right decision to not fund Storenvy, given the circumstances. I wish it had worked out, and I recommend that every single startup apply. But I hope people reading this realize that there can be life after a YC rejection.

It’s been an amazing year full of experiences I never knew to expect. A year ago, I had no idea I would ever live in San Francisco and now it feels like second nature. Over the holidays we moved all of our stuff out here, got a long-term lease right across from the Full House House (Alamo Square), and I ride my bike to our office in SOMA. It’s full-on Silicon Valley startup life. I’m living the dream and loving it!

The funny part is that I don’t feel like I’ve necessarily achieved much yet. I just feel like I’ve finally got the resources I need to get there. Now let's get to work!

My friend @micah says that "a company is built on three things: Vision, Team, and Traction". We have Vision and Traction and now I'm looking to build a great Team. If you feel like e-commerce is best built around community, if you think selling online is traditionally boring, stuffy, and too expensive, then I'd love to meet you – especially if you're a UI designer or a Ruby hacker. You can read about the jobs on the Storenvy Jobs page or email me at jon@storenvy.com. I’d love to hear from you.

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49 Comments

Feb 11, 2011
Ruben Berenguel said...
In the face of adversity, you won against the challenges. Congratulations!

Ruben

Feb 11, 2011
Immaniah said...
Good Work
Feb 11, 2011
Bradford said...
Very much an epic win. We made it to the interview as well, and then got declined. It was a devastation at first, but it was an extreme motivator to show people "I can do it without 'em" :)
Feb 11, 2011
roshank said...
Great article. Do you feel that basing yourself in SF is an absolute requirement? Why didn't you continue to work out of Kansas after securing funding?
Feb 11, 2011
Tim Jahn said...
A great example of your clear determination and willingness to do whatever it takes. Nice job :)
Feb 11, 2011
Raissa Nebie said...
Yay.. congrats! you guys are really awesome. i have no doubt storenvy will reach great heights.
Feb 11, 2011
@Alexberger said...
Great write up and kudos for taking such a solid and mature approach to it. Would have been easy to quit, or throw blame around. Great to see that your hard work and perseverance paid off.
Feb 11, 2011
Greg said...
Great story, and nicely written. You appear to be an engaging communicator, which I'm sure was a factor in your success.
Feb 11, 2011
Michael said...
Amazing story! Thank you!
Feb 11, 2011
adam said...
i haven't even read the rest of this yet, but so PUMPED to see that you're from kansas city. i was born and raised in KC and always love to hear about folks kicking ass and taking names that are from the area.

i took a similar route and actually raised my own fund by opting to go homeless for a year and put my rent money toward dev. as a result, i was able to launch voyurl.com which is now in private beta. holler if you want an invite link.

and keep the KC pride going!

Feb 11, 2011
jp said...
what a great story, highly inspiring.
Feb 11, 2011
nirajsshah said...
Great post! We're going through the daunting and sometimes tedious process of raising $ and it's great to hear similar stories.
Feb 11, 2011
Orian said...
Jon thanks so much for sharing this. My startup was accepted to the YC class of '08 and about two weeks before the program started, my cofounders and I got into a nasty dispute that couldn't be resolved even with Paul's help. I remember showing up to the first day of the program by myself and saying to Paul "I'm here, I'm ready to go and I'm ready to rebuild my team" and being turned away (after being graciously allowed to partake in the first dinner). It was really gut-wrenching. I believe Paul said we were the first YC startup to fail before the program even started. Woohoo.

I wish I had a follow-up story of raising $1.5 million. I don't yet but I hope to soon! I'm getting ready to take my next venture on the road next month.

If you're curious I wrote an overly long analysis of what happened with my team as part of my cathartic process: http://www.orianmarx.com/2008/10/02/reflections-of-a-y-combinator-dropout-int...

Congrats on your success!

Feb 11, 2011
annmariastat said...
Thanks for the story. I'm in a similar situation. My partners & I make a comfortable living & they're not signing up for start-up life
Feb 11, 2011
Mike McDerment said...
Now go visit your mom...she'll be glad you waited, and no doubt damn proud.

Congrats, I love me some StoreEnvy.

Feb 11, 2011
BetoIII said...
Great story. Wonderful encouragement to all those who aren't lucky enough to participate in YC.
Feb 11, 2011
scottymoon said...
Sweet post. Really inspirational and encouraging.
Feb 11, 2011
kevin said...
Glad you're doing so well, Jon!

It's just a shame KC had to lose your talent, startup company and the jobs that go with it...

Feb 11, 2011
Nathan Beckord said...
awesome post, very inspiring. I've had a couple clients get dinged in the final rounds of YC (and a NYC client recently got dinged in final round of TechStars) and they were pretty crushed, like the world had unanimously voted against everything they had worked for.

But as you eloquently state here, that's not the case. It's just one single data point. I'm going to send this post on to them (and indeed, one of them is already starting to get good VC interest).

Feb 11, 2011
Bipul said...
Great story. This is what entrepreneurship is all about!
Feb 11, 2011
qna said...
This is really a inspiring story!
So exciting
Feb 11, 2011
Jordan Andree said...
man, i can remember the day Storenvy launched and watching a video from your old blog on a talk you gave about how pumped you were to get up and running. and now your out there raising funding with true hustle.

your passion and enthusiasm for what you've built and the platform you've created is mega inspiring to me, and how you overcome some crazy obstacles like the YC Letdown.

mega props Jon

Feb 11, 2011
Jon Crawford liked this post.
Feb 11, 2011
Jessy said...
This is yet another in a long list of examples of how the Y combinator people are cluless douchebags with their heads shoved way up their asses. Glad you triumphed after being defrauded by them (you acted on their good faith promise, you committed funds, and they reneged on their promise.)

IT is really unfortunate that there are enough young wannabe startups out there that they can give them terrible advice, and these founders fall for it. It really has become like a cult.

Feb 11, 2011
Jon Crawford said...
I wholeheartedly disagree, Jessy. The YC team are more founder-friendly than a lot of investors simply because of how early they take on teams.

Also, there are expenses involved with the fundraising process, and any money I spent was an investment I was making. I understood the risks and I spent the money.

Lastly, the YC team made a quick decision to admit me with limited information. And when things change significantly, they had to make another quick decision. It sucks, but it happens.

The key to success isn't going through Y Combinator. The key to success is never, ever, ever giving up.

Feb 11, 2011
Danny Schreiber said...
John - Love the story – well done! And best of luck finding the talent. If I had the skillz and a job I wasn't in love with, I'd apply (so not much help here). Can't wait to catch up with you as SXSW (I assume you're heading there!).
Feb 11, 2011
Andrew L. Chen said...
Huge congrats Jon - that is an amazing story, and you clearly worked incredibly hard, and deserve every congratulations for the success you achieved. Moral of story: be an animal, and don't give up. Very inspirational.
Feb 11, 2011
ben said...
Jon,

Awesome story! I'm super inspired! One word really got me in your story "Hustle". And that's what I need to do right now. I have no programming skills whatsoever and through the past couple of years, I've been learning the what not to do, avoid, marketing, raising capital, product etc.. I'm looking for a co-founder and hustle is what i need to do. Oh, I'm up at my GF's house 50% of the time and she lives on Steiner and Fell which is a block away from The Painted Ladies. I'd love to buy you coffee and chat it up some time. Oh yeah, a big congrats!

Ben

Feb 11, 2011
Javin said...
pretty inspiring story buddy , you seems to have come along a long way from where you started. keep the ball moving man .
Feb 12, 2011
Great story, thanks for sharing and good-luck building up a great team! I remember when storenvy launched! I have been impressed with how well you've built up a great community around it. Well done!
Feb 12, 2011
Jeremy said...
Great read, thanks for share. It's nice to have the support of family and loves ones, it makes it easier to do the things you need to do to succeed!!!!
Feb 12, 2011
Absolutely amazing story. I'm just getting my startup off the ground as a single founder and have been looking at applying to YC. Guess after your experiences I'll need to find a secod founder.
Feb 12, 2011
David Thielen said...
Very cool story. I agree that there are many roads to success with a startup and key is picking yourself back up after getting knocked down. Went through my own path at http://blogs.windwardreports.com/davidt/2010/11/windward-reports-in-the-begin...
Feb 12, 2011
Anas said...
Great story. But everyone owes their mother at least a visit and some companionship once in a while.
Feb 12, 2011
courtenaybird said...
This was great to read, Jon. You guys have really rocked it out here! Living the dream! :)
Feb 14, 2011
AaronofAphesis said...
Very inspiring. I am a Storenvy user and this just makes me a greater fan. Great job, Jon
Feb 14, 2011
Rob said...
Wow Jon. I didn't know all this was happening! I wondered why the name changes and why the other guys never commented on the forums. I now know why. Good job doing this all by yourself and Janette! You guys are awesome.
Feb 14, 2011
shaymus said...
Jon - this is a fantastic story, thanks for sharing and congratulations!!
Feb 14, 2011
Oriol López liked this post.
Feb 20, 2011
Jeff Ski Kinsey said...
Love it Jon... thanks for taking the time to tell the startup community that winners don't always get picked in the first round of the draft. {grin}
Mar 03, 2011
Chris Comella said...
Sorry if this is already answered somewhere, but where did you connect with the guys from San Diego, and Orlando?
Mar 04, 2011
Jon Crawford said...
One of my partners worked for a former client, so I'd developed a working relationship with him. And the other guy was a friend-of-a-friend. I just put the word out that I was looking for an amazing designer. I asked everyone I knew if they knew anyone, and it finally led me to San Diego. :)
Mar 04, 2011
Chris Comella said...
Cool, thanks for the reply. Always interesting how people get together. Cheers!
Apr 08, 2011
Kelly said...
Really inspiring Jon! It's very cool to hear about your experience with angel investors because I am just learning about them in my business class this semester!
Apr 27, 2011
Naman said...
Dude this is awesome!! I love the failure part and I love that you got your wife involved!
Apr 29, 2011
Oren Martin said...
That was, without a doubt, the one of the most inspiring posts i've ever read.
thanks!
May 06, 2011
caleywoods said...
Best. Stor(e)y. Ever.
Jun 08, 2011
OnMedea said...
Love that story - because Y Combinator is a stupid idea.

http://mankabros.com/blogs/onmedea/2010/11/03/y-combinator-is-a-stupid-idea/

Nov 26, 2011
javarevisited said...
Great story will inspire millions

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